Terms and Conditions;

• maximum two people per room
• full payment is required at the time of booking
• check in on day of arrival 3pm onwards, (if after 6pm an ETA would be appreciated)
  
• check out on day of departure 11am
• we are happy to store luggage for you, so you can make the most of your stay with us
• cancellations; cancellations must be made in writing to;  alumhousebandb@yahoo.co.uk.   If the booking is cancelled 14 days or more prior to the date of your stay 50% of your payment will be refunded. If less than 14 days notice prior to the date of  your stay 25% will be refunded
• please note that due to our location there maybe times, (at our discretion), that due to extreme bad weather conditions and the health and safety of our guests that the hot tub for the Alum Suite cannot be accessed. If these circumstances occur and you cannot use the hot tub at all during your stay a £35.00 refund will be issued
• we are not suitable for children under 12yrs of age
• sorry, no pets
• please let us know if you have any dietary requirements and we will do our best to cater for you. We take the issue of food allergies very seriously, however, all of our dishes are produced and prepared in an environment that is not free from gluten, milk, nuts and other allergens 
• all of our meat is ethically sourced
• due to our location WiFi signals can vary
• we are non smoking
• our access statement is available upon request​​